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Get in Touch with the CAI Team

Whether you're interested in CAI PRO, need enterprise solutions, or have questions about our platform, we're here to help.

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🚀 Ready to Buy?

Self-Service Purchase

Get CAI PRO instantly (€350/month):

Buy CAI PRO →

  • ✅ Instant access to alias1
  • ✅ Automated onboarding
  • ✅ Payment via credit card
  • ✅ Start using in 5 minutes

🏢 Enterprise Inquiry

Custom Solutions

For teams of 20+ or special requirements:

Email: contact@aliasrobotics.com

Schedule a Call →

Include in your message: - Team size - Use case - Deployment requirements - Budget range

💬 Professional Support

CAI PRO Subscribers

Get help with technical issues:

Email: support@aliasrobotics.com

🎓 Academic Inquiries

Universities & Research

Special pricing for education:

Email: contact@aliasrobotics.com

Include: - Institution name - Research project description - Number of users - .edu email address

Contact Information

📧 Email

General Inquiries & Sales:
contact@aliasrobotics.com

Support (CAI PRO Subscribers):
support@aliasrobotics.com

Expected Response Time: - CAI PRO Subscribers: 48 hours (SLA) - Enterprise Inquiries: 24-48 hours - General Questions: 2-5 business days

💬 Discord Community

Join 1000+ Security Researchers

Discord Server →

Channels: - #general - Community discussions - #help - Community support (FREE users) - #pro-support - Exclusive for CAI PRO subscribers - #announcements - Product updates - #research - Security research discussions

🌐 Web

Official Website:
https://aliasrobotics.com

CAI PRO Product Page:
https://aliasrobotics.com/cybersecurityai.php

Alias1 Model Page:
https://aliasrobotics.com/alias1.php

GitHub Repository:
https://github.com/aliasrobotics/cai

What to Include in Your Message

For Enterprise Inquiries

Help us provide an accurate quote by including:

  1. Organization Details:
  2. Company name
  3. Industry sector

  4. Location (for compliance requirements)

  5. Team Size:

  6. Number of users

  7. Expected growth in next 12 months

  8. Use Case:

  9. Primary security testing needs
  10. Current toolchain

  11. Integration requirements

  12. Technical Requirements:

  13. On-premise vs cloud deployment
  14. Air-gapped environment needs

  15. Compliance requirements (GDPR, NIS2, etc.)

  16. Timeline:

  17. When do you need to start?

  18. Any specific deadlines?

  19. Budget:

  20. Budget range (optional but helpful)
  21. Procurement process details

Example Message:

Subject: CAI Enterprise Inquiry - [Company Name]

Hello,

We're interested in CAI PRO/Enterprise for our security team.

Organization: [Company Name], [Industry]
Team Size: 25 security professionals
Use Case: Penetration testing and bug bounty operations
Requirements: On-premise deployment, GDPR compliance
Timeline: Q2 2025
Budget: €50,000 - €100,000 annual

Can we schedule a call to discuss custom pricing?

Best regards,
[Name]
[Title]
[Contact Info]

For Support Requests (CAI PRO)

Help us resolve your issue quickly:

  1. Subscription Details:
  2. Email used for CAI PRO subscription

  3. When did you subscribe?

  4. Issue Description:

  5. What were you trying to do?
  6. What happened instead?

  7. Error messages (exact text)

  8. Environment:

  9. Operating System (Linux, macOS, Windows)
  10. CAI version (cai --version)

  11. Python version

  12. Reproduction Steps:

  13. Step-by-step to reproduce the issue
  14. Configuration files (.env - remove API keys!)
  15. Screenshots if applicable

Example Support Message:

Subject: CAI PRO Support - alias1 not available

Hello,

I'm a CAI PRO subscriber experiencing an issue.

Subscription: pro-user@example.com (subscribed March 2025)

Issue: When I run `cai`, alias1 is not showing as available.

Environment:
- Ubuntu 22.04 LTS
- CAI v0.6.5
- Python 3.11.2

Steps:
1. Set ALIAS_API_KEY in .env
2. Run `cai`
3. Type `/model`
4. alias1 not listed

I've attached my .env file (with key redacted) and a screenshot.

Thank you for your help.

[Name]

Sales Process

Individual & Small Teams (1-5 users)

Self-Service: 1. Visit aliasrobotics.com/cybersecurityai.php 2. Click "Buy CAI PRO" 3. Complete payment 4. Receive ALIAS_API_KEY via email 5. Start using immediately

Timeline: Instant (5 minutes)

Medium Teams (5-19 users)

Sales-Assisted: 1. Email research@aliasrobotics.com with team size 2. Receive volume discount quote (10-20% off) 3. Complete payment (invoice or credit card) 4. Onboarding call with CAI team (optional) 5. Receive team API keys

Timeline: 1-3 business days

Enterprise (20+ users)

Custom Process: 1. Initial inquiry via email or scheduled call 2. Discovery session (30-60 min call) 3. Custom proposal with: - Volume pricing - Deployment options - Support SLA - Training plan 4. Contract negotiation 5. Legal/procurement review 6. Deployment and onboarding (1-4 weeks)

Timeline: 2-8 weeks (depends on organization)

Frequently Asked Questions

How quickly will I get a response?

CAI PRO Support (technical): 48 hours (SLA)
Enterprise Sales: 24-48 hours
General Inquiries: 2-5 business days

Urgent issues? Email with "URGENT" in subject line.

Can I schedule a demo?

Yes! Email contact@aliasrobotics.com with: - Your role/organization - Preferred date/time (include timezone) - Specific features you want to see

We'll schedule a 30-60 minute live demo.

Additional Resources

Before Contacting Sales

Review these resources to answer common questions:

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License Information: - CAI FREE: Open source license - CAI PRO: Proprietary commercial license - CAI ENTERPRISE: Custom licensing available

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Individual Users & Small Teams

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Questions? contact@aliasrobotics.com · +34 945 19 85 15
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